Amazon Agentic Developer Experiences

2025-present: I design AI-native developer experiences that turn complex, agentic platforms into clear, usable workflows. I’ve established foundational interaction patterns for multi-agent orchestration, context awareness, and AI code generation, frameworks now established for Alexa’s developer platform.

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Amazon Retail Shopping Design

2016-2025: I set UX direction for high-consideration retail experiences across discovery, purchase, and post-purchase journeys. My work drove measurable outcomes including a 24.2% opt-in rate for monthly payments, 20% conversion on warranty upsells, and 25% reduction in warranty-related support contacts. I designed cross-team programs that unified complex systems into cohesive frameworks – establishing scalable patterns adopted across multiple product teams.”

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Sphero Robotics

2015-2016: I led end-to-end UX for hybrid physical-digital products, including BB-8 – the top-selling connected toy of the 2015 holiday season. I shaped interaction models across hardware, software, and physical play, translating complex gesture sensing and visual programming into intuitive experiences for ages 8+.