Amazon Installments

About

Eligible Amazon customers can opt to pay for their purchases over time, with no credit check, interest or additional fees.

My role

As the user experience designer, I’ve led the UX direction of the Amazon Installments program for hardlines. I worked with multiple engineering, design, product, and legal teams to bring these projects to life. Through extensive legal and technical complexities, I continue to work on multiple on-going projects related to this initiative.

As the primary user researcher, I have conducted a multitude of studies that included feature usability testing, end-to-end shop alongs, program comprehension, and generative research.

My deliverables

UX specifications and requirements, low-fidelity concepts, wireframes, high fidelity design, interactive prototypes, user research plans, data analysis, research participant interviews

A peek at some of my work

 

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